Sprint Wireless leaders said they will put new measures in place to prevent another outage that prevented customers last month from dialing 911 on their mobile phones.
Brian Hedlund, a Sprint Wireless representative Brian Hedlund, told the Metropolitan Washington Council of Governments (COG) said last week a defective part prevented Sprint Wireless from sustaining wire line service during a PEPCO power outage Aug. 16.
Hedlund said Sprint had “redundancy,” or alternate power sources, in case there was a power failure. He said such an incident is unlikely to occur but Sprint needs to be ready in case it does.
“This particular switch failure was a very unusual circumstance,” Hedlund said.