Metro officials said in a November report the yearlong SafeTrack program did not meet goals for some of the projects as management had claimed; more service disruptions will be caused by single-tracking and shutdowns for additional repairs.
Quality assurance internal compliance and oversight (QICO) officials at Metro said several of the projects from the year of SafeTrack’s multi-day, single-tracking- and shutdown-related projects either left some problems unresolved or had fresh problems develop after the SafeTrack program ended. Some problems led to service disruptions such as speed restrictions.
Metro officials determined Metro has problems in planning, defining scope of capital projects such as SafeTrack and ensuring that work consistently meets the requirements for inspection and data recording from inspections. Also included in the report are corrective action plans for each of the problems found in the investigation.